Your All-in-One Enablement System
Proactive Communication
We don't just listen—we anticipate. We're reaching out before you even know you need us.
- Direct, ongoing dialogue with your Relationship Manager
- Regular check-ins to keep your business on the fast track
- A dedicated team that speaks your language and understands your goals
Performance Monitoring
We've got eyes on your prize. Together, we'll track your KPIs, celebrate wins, and strategize for even bigger victories.
- In-depth analysis of your business metrics to identify strengths and areas for growth
- Data-driven insights to fuel your decision-making
- Custom action plans to level up your e-commerce game, fast
Technical and Advisory Enablement
Got a tech hiccup or a strategy question? We've got the answers (and the coffee) to keep your business running at full speed.
- Rapid tech expertise that breaks down complex issues into simple solutions
- Strategic advice to navigate and conquer the e-commerce landscape
- Resources and tools to power up your operations and accelerate growth
Proactive Issue Management
We don't just solve problems—we prevent them. Your success is our priority, and we're committed to smooth sailing.
- Swift response to any issues—big or small
- Proactive problem-solving to anticipate and prevent future hiccups
- A dedicated team committed to your satisfaction and continuous growth
Our team responds quickly
Do you have a question?
Support team working hours are Sunday to Thursday from 9:00 AM to 5:00 PM
How Zid Empowers Your E-commerce Journey
Merchant Growth: Your Sales Supercharger
We're not just cheering from the sidelines—we're in the game with you, crafting strategies that directly boost your sales and order numbers.
- Custom-designed services to skyrocket your store's performance and sales
- High-impact projects aimed at multiplying your order numbers
- Training camps that transform e-commerce rookies into revenue-generating pros
Merchant Relations: Your Dedicated Success Ally
Think of us as your e-commerce co-pilot, navigating challenges, monitoring progress, and celebrating wins right alongside you.
- Your personal Relationship Manager—equal parts strategist, problem-solver, and growth hacker
- Continuous communication to keep your business thriving
- Performance tracking and tailored advice to turn "what if" ideas into "we did it!" moments
Store Activation: Your Express Lane to E-commerce Success
New to the e-commerce galaxy? Our Store Activation Team is your mission control, ensuring a rapid and smooth liftoff.
- Hands-on workshops to master your store's control panel in record time
- Lightning-fast guidance from 'just an idea' to 'first order celebration'
- Comprehensive enablement to get you selling ASAP